1300 gal tank failure, Sad day.

jrpark22000

Premium member
Came across this article on orphek's website.

https://orphek.com/1300-gallon-tank-suffered-a-catastrophic-failure/

It is with a heavy heart that we must share the information in this article. The beloved tank of Peter (aka nineball) in Canada has suffered a catastrophic failure that emptied the contents of this 1300 gallon beauty into the home of Peter and his wife. While not all of the inhabitants were lost, it is estimated that better than 90% could not be saved. Many of the fish had been with Peter since nearly the beginning.

The well designed support system was able to prevent the majority of flooding in the 2,000 sq. ft basement and has since adapted itself to housing refugees from the main tank that stands dry and clean awaiting its fate. Speaking of fate, where will Peter go from here?

According to Shawn, Peter has no intention of throwing in the towel and giving up. In fact, the very next day they began discussions about where to go next and what to do. Peter, ever the optimist has made it very clear that he does not regret anything he has done or that has happened but instead looks forward to a new project with new opportunities. He is very fast to give many thanks to those across the globe who have visited him, helped with the system(both in person and online), sent gifts and mementos through the years and even this author who has lurked in the background since the very first day that he posted.


You can read Nineballs update on his RC thread on the tank starting here. post #838 and beyond

http://reefcentral.com/forums/showthread.php?p=23577155#post23577155

"And now for the tank………..The insurance adjuster observed that it was obvious that the rupture happened as a result of the bottom seam of the acrylic panel giving way and two fractures occurred dealing with the distortion from water pressure. This was in his professional opinon a manufacturers defect. There was no prior warning. The panel was cleaned twice a week from the date of installation without a day missing in that entire time. As anyone who has followed this thread knows I wanted to be prepared to share this tank on any day or night without any excuses for the condition of the tank or its inhabitants. I wanted to keep this tank pristine and I did. My annual maintenance cost was $100,000 per year to have the tank cleaned and inspected three days a week and we never missed a single day of that schedule.

Apparently, the house insurance will only cover the water damage NOT the tank or the priceless contents therin. My only recourse then is to establish a dialog with the tank manufacturer in hopes to replace the tank"
 
I saw this when it was first posted. It is devastating to come home to something like this. If you read his post on RC he goes into detail about it. Those of you who haven't seen this tank follow this link.

[video]www.youtube.com/watch?v=uKCLuIYBx30[/video]


Sent from my iPhone using Tapatalk
 
a bit of an update from the RC thread. ATM will not honor their warranty. Let us take a similar aproach as in the Rc thread, no need to speak horribly of ATM, but we can point this thread out to anyone and everyone who is looking for an ATM tank.

Yep the same guys with the "tanked" tv show, won't honor their warranty.
http://www.acrylicaquariums.com/


http://reefcentral.com/forums/showpost.php?p=23638412&postcount=1084

Quote:
Originally Posted by StevieK View Post
So, what's the bottom line ... Is ATM going to honor their warranty?

It has not been 5 years.
The short answer is no.

The long answer is definitely not.

I have been struggling with how to address this subject in this thread. ATM's response to me was ............ I've been sitting here for 10 mins trying to come up with a word or phrase that could describe their response........and all I can come up with is absurd. First they have no idea who I am or what kind of tank I have. They asked for documentation with pictures and technical information such as acrylic thickness etc. They informed me that the warranty for their tanks was two years unless they install the tank. They did install the tank but again they had no record. Their website says 5 years for tanks larger than 300 Gals and as I know this tank is larger than 1000 gals. Then they asked if the tank was shimmed and could I send pictures to prove it. The tank was shimmed to the custom made stand that they made in Las Vegas. I sent pictures.

Then, and this is where it gets really absurd, from my iPhone pics they determined that the tank had been hit because the panel blew in to the tank and not out. This was a blatant and unprofessional assessment that made no sense at all. The panel was blown out from the tank not in.

In the end they suggested that I should buy another tank from them and they might offer a discount.

So no, ATM will not honour their warranty ...........

Now this is important, I do NOT want to open up this discussion about ATM and their business practices. This community that has developed around this thread has avoided lowering the bar with critical debates about manufacturers that have been unprofessional and or unethical. If you can't find something good to say then just remain silent. I do not want to invite trolls to become part of this community or thread. This is NOT the legacy I want to leave with this build. WE, and I sincerely mean WE, created this wonderful example of a well managed captive marine environment. Lets keep that accomplishment positive for those that may use the information we generated over the last five years to improve the hobby.

Am I upset with ATM? Yes I am.This part of the journey has been extremely disturbing and depressing for me but that stops here with this post. I am not going to have ATM define me or this community's accomplishment. I am not going to discuss this aspect of the build anymore and I need all of you to help me do that. The high road is the better road in this case, especially if we are going to embark on Peter's Fish Tank 2.0.

Peter
 
Daym that sucks i still watch the show those clowns r funny and redneck is awsome . Always a risk with tanks specially big ones
 
daaaaaaaaang, that is nuts. But Glad to see his positive attitude, even when discussing ATM on RC, looks like he's ready to move onto the next build!
 
Back
Top