I use these guys mainly to come and feed my fish while I'm away. $20 a visit. I did buy a fish from these one time so they do sell livestock but many times the store isn't open. There's been a few times I've gone there to get water and no one's at the store. I asked Tom, one of the owners, and he said they've had problems with getting good personnel. One time I bought some saltwater from them to do a water change. Only, it wasn't saltwater...just regular freshwater. Good thing I checked salinity first. I do believe the guy has since been let go and it was an honest mistake - they repaid me with a few free jugs of water.
They also were the ones I called to move my tank. They did an excellent job, scrubbing my tank and cleaning the sand and rocks as well. They charged $100/hour with a 5 hour minimum and did an excellent job.