I support my favorite LFS owners because they are there when I need them. I’m willing to pay more for some items knowing that I have contributed to their bottom line which allows them to stay open to be there when I need them. If a shop gouges me, then I go elsewhere and I have no problem taking my money elsewhere.
My favorite shops give me advice even when I don’t buy something or they make sure to ask enough questions to prevent me from buying something I should not buy for my tank or would be a waste of my money. They also don’t make me feel stupid or like a fool because I don’t know something. I develop relationships with these guys and they know me and my tank…and my puppy who is always at my side when I visit. They all let Daisy run through the store unleashed and play with her. I don’t want to be just another number. I could get better pricing online for livestock, but then after you’ve added the shipping charges, you actually save money at your local LFS.
My favorite shops are as follows:
Aquatica:
The selection is great and Mario remembers me. He makes sure to speak with me at each visit and he’s discounted quite a bit for me. He’s always willing to work out a deal for you. His staff is always friendly and the place is always busy…..it’s like a club.
Gold Aquarium:
Jeff is great with advice and he can talk “shop” for hours with you about your tank. He’s really passionate about the hobby and the owners will cut you a nice deal if you ask. I rarely ever pay sticker price on anything I buy there. Jeff always lets me know when they are placing an order with one of their suppliers and asks if I need anything specifically. He knows I have been after a trio of cardinal fish and he ordered a few and got them in. When I went in to see them and asked him to feed them and they didn’t nibble, he said he would order more and call me when they came in. He never batted an eye and said he would keep trying to get them to eat, and if they did…he would let me know. This has to be one of the best shops I’ve been too and I probably go here more often than any of my other LFSs.
Midwest Coral Farms:
It’s like a candy store!!! Everyone is really helpful and they have the best selection. I do wish the guys would be more proactive about assisting though. I usually end up having to chase one of the boys down, but they really know their stuff there and again…it’s like a candy store. Everything is so shiny!!