My son is in corporate travel and got an amazing deal, the hotel is usually $2000.00 a night and he got it for $350.00, wish I could have gone, the photos he sent me are amazing! As for as Cerameco is concerned you are correct, they are very slow, I has to keep calling them @801-487-0274 . Ask for the aquarium dept and talk to one of the owners, they are brothers but you have to keep on them, they are very busy! I paid for my piece $39.00 +$14.00 for shipping and its 12x12x10 which is considered a medium size. It took me almost 3 weeks to get it.